FAQ

Questions & answers

Everything you might want to know about sending email with MailBlastr.

Getting started

What is MailBlastr?

MailBlastr is an email platform for developers. Send transactional and marketing emails through a clean REST API or SMTP relay.

Do I need a custom domain?

Yes. Add any domain you own, then verify DNS records (DKIM, SPF, DMARC) so mailbox providers trust your mail.

How do I send my first email?

Create an API key, verify a domain, and make one POST request to /emails.send — or update your SMTP settings.

Is there a free tier?

Yes. The Free plan includes 3,000 emails per month with no credit card required.

API & SMTP

What languages do you support?

We offer SDKs for Node.js, Python, Go, Ruby, PHP, and .NET. Any language that can make HTTPS requests or send SMTP works.

Can I use SMTP instead of the API?

Yes. MailBlastr provides a drop-in SMTP relay. Update your host, port, username, and password and keep your existing code.

Do you support batch sending?

Yes. Send up to 100 emails in a single API call, each fully personalized.

Can I schedule emails?

Yes. Pass a scheduledAt timestamp or use natural language like "in 1 hour".

Deliverability

How do you keep emails out of spam?

We guide you through domain authentication, monitor IP reputation, automatically suppress bounces, and provide deliverability insights.

What are dedicated IPs?

A dedicated IP is an IP address used only by your account. Scale plans can add managed dedicated IPs that warm up automatically.

What happens to bounces and unsubscribes?

They are tracked automatically and excluded from future sends, keeping your reputation healthy.

Do you support BIMI?

Yes. We guide you through setting up BIMI so your logo appears next to your emails in supporting inboxes.

Webhooks & observability

What webhook events do you support?

We send events for sent, delivered, opened, clicked, bounced, complained, unsubscribed, and more.

Can I verify webhook signatures?

Yes. Each webhook request is signed so you can verify it came from MailBlastr.

How long are logs retained?

Free, Pro, and Scale plans include 30-day log retention. Enterprise plans can choose flexible retention.

Plans & billing

Can I cancel anytime?

Yes. Cancel from your account settings whenever you want and keep your plan through the end of the current billing period.

What happens if I exceed my limit?

Paid plans can enable pay-as-you-go for overages. Free plans are paused until the next billing cycle.

Do you offer refunds?

If a paid plan isn’t working out, contact us within 30 days of purchase and we’ll sort out a refund.

Do you have Enterprise plans?

Yes. Contact us for custom volume, dedicated IPs, SSO, flexible data retention, and SLA-backed support.

Still have a question?

We’re happy to help. Reach out and we’ll get back to you.

Contact support